Summary: 999btt takes your privacy seriously. We only collect information necessary to provide our services, never sell it to third parties, and keep all data securely stored on encrypted servers.
1Introduction — 999btt's Privacy Commitment
999btt (999btt.app) is a trusted online gaming platform for players in Bangladesh. To use our services, you are required to provide certain personal information — this Privacy Policy explains how that information is managed.
This policy is built in compliance with GDPR (General Data Protection Regulation) and international data protection standards. By creating an account on 999btt, you agree to this Privacy Policy.
Language: This policy is available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
2What Information We Collect
999btt collects various types of information to deliver its services. This information falls into two categories: what you provide directly, and what is collected automatically through your use of the platform.
Information Provided Directly
- Identity: Full name, date of birth, nationality.
- Contact: Email address, mobile number, current address.
- Identity Verification (KYC): Photo of NID or passport, selfie.
- Payment: bKash/Nagad/Rocket number, bank account details.
- Profile: The username and password you set for your account.
Automatically collected information
- Device Information: IP address, browser type, operating system.
- Usage Data: Which pages you viewed, how long you stayed, which games you played.
- Transactions: Deposit, withdrawal, and betting history.
- Cookies: Session cookies and preference cookies (details below).
- Location: Approximate location (via IP) — used to verify restricted regions.
| Data Type |
Collected? |
Shared with Third Parties? |
Encrypted? |
| Name and Contact Details |
Yes |
No |
Yes |
| Payment Information |
Yes |
No |
Yes |
| KYC documents |
Yes |
No |
Yes |
| Betting History |
Yes |
No |
Yes |
| IP & device data |
Yes |
No |
Yes |
| Marketing Preferences |
Yes |
No |
Yes |
3How Information Is Collected
999btt collects information through several channels. The main methods are:
- Registration Form: Information you provide when opening an account.
- KYC Process: Documents uploaded for identity verification.
- Payment Gateway: Payment details for deposits and withdrawals.
- Platform Usage: Data logged automatically during gameplay.
- Live Chat & Email: Support contact information.
- Cookies & Tracking: Automatically from your browser.
Information from third parties: 999btt never buys your personal information from third parties. However, relevant details may be received from payment processors or identity verification services.
4How Your Information Is Used
999btt uses your information only for lawful and necessary purposes. We never sell any data to third parties for marketing.
Primary Use
- Creating and managing your account.
- Completion of identity verification and KYC.
- Processing deposits and withdrawals.
- Ensuring uninterrupted delivery of gaming services.
- Ensuring winnings are sent to the correct account.
Security & legal purposes
- Detecting fraud and unauthorized activity.
- Compliance with AML (Anti-Money Laundering) regulations.
- Confirming age verification (18+ policy).
- Keeping accounts secure and detecting suspicious login activity.
Service Improvement
- Identifying and resolving platform issues.
- Improving the user experience.
- Testing new games and features.
- Reviewing the quality of customer service.
Marketing & communications (with consent only)
- Sending bonus and promotional information.
- Sending important account updates.
- Notifications about new games and features on 999btt.
At any time, you may Profile Settings to opt out of marketing emails.
5Who We Share Your Information With
999btt never sells your information. However, limited data may be shared with certain trusted third parties to provide our services.
Trusted Service Partners
- Payment processors: bKash, Nagad, Rocket — to process transactions.
- KYC Service Provider: For identity verification.
- Game software providers: Relating to gameplay history.
- Cloud hosting services: For secure data storage.
Legal Obligation
999btt may be required to disclose information to legal authorities in the following circumstances:
- In compliance with court orders or legal summons.
- Regular audits by gaming licensing authorities.
- To report suspicious transactions as required under AML regulations.
We never: We do not sell your data to advertisers. We do not share it with marketing companies without your consent. We do not exchange data with other gaming platforms.
6Cookies & Tracking Technologies
999btt uses Cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To understand how the platform is being used.
- Performance Cookies: To improve page load times.
You can disable non-essential Cookies through your browser settings. Please note that doing so may cause some features to not work as intended.
Cookie Preferences: On your first visit to 999btt, a cookie preferences notice will appear. From there, or
Profile Settingsto update your preferences.
7Security measures
999btt uses industry-leading security technology to keep your information safe.
- 256-bit SSL/TLS Encryption: Bank-level encryption on all data transfers.
- Secure Data Centers: ISO 27001-certified servers.
- Two-Factor Authentication (2FA): For additional account security.
- Regular security audits: By third-party experts.
- Real-Time Fraud Detection: Suspicious logins are blocked instantly.
- Password Hashing: Passwords are never stored in plain text.
Your Responsibilities: While 999btt maintains the highest security standards, keeping your password confidential is your responsibility. Use a strong password and never share it with anyone. If you notice anything suspicious, contact support immediately.
8How Long Information Is Kept
999btt does not retain any data beyond what is necessary. Retention periods vary depending on the type and purpose of the information.
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligation |
| Transaction History |
7 years |
AML Rules |
| KYC documents |
5 years |
Regulatory Requirements |
| Gaming Log |
3 years |
Dispute Resolution |
| Support conversations |
2 Years |
Service Enhancement |
| Marketing Information |
Immediately upon withdrawal of consent |
User Rights |
9Your privacy rights
As a 999btt user, you have several important rights over your own information. You can exercise these rights at any time.
1
Right to Access
You can request a complete copy of the information we hold about you.
2
Right to Rectification
To correct inaccurate or outdated information Profile Update.
3
Right to Erasure
You may request the deletion of your data under certain conditions.
4
Right to Portability
The right to download your data in a structured format.
5
Right to Object
You can object to marketing communications or specific processing activities.
6
Right to Restriction
You may request that we limit the processing of your data under certain circumstances.
To exercise your rights: Email us at
[email protected] or contact us via Live Chat. We will respond within 30 days.
10Protection of Minors
999btt strictly enforces an 18+ policy. We do not knowingly collect or process personal information from anyone under the age of 18.
- Age is verified at the time of registration.
- The KYC process requires proof of age.
- Any account registered by someone under 18 using false information will be permanently closed.
- Parents or guardians may raise concerns regarding a minor's account.
Data in underage accounts is deleted immediately. To learn more Responsible Gaming View page.
11Privacy Policy Updates
999btt may update this Privacy Policy as needed. For significant changes:
- Advance notice will be sent to your registered email.
- A clear notice will be displayed on the platform.
- The "Last Updated" date at the top of the policy will be revised accordingly.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you object to these changes, contact support to close your account.